The Public Revenue Office has set the following strategic priorities ("4Ds") and goals for the period 2025-2027:

PRIORITY I: TAX ADMINISTRATION
PROGRAM I.1. STRONG ADMINISTRATION – HEALTHY CONDITION
Goal: Strengthening the administrative capacity of the Public Revenue Office, through enhancing human capital, better institutional management, and more efficient internal organization.

PRIORITY II: TAXPAYERS
PROGRAM II.1. JOINT COOPERATION TOWARDS A COMMON OBJECTIVE
Goal: Positive influence leading to tax compliance, through stronger cooperation between the PRO and taxpayers, improved transparency, and trust in the tax administration.

PRIORITY III: TAX REVENUES
PROGRAM III.1. INTEGRATED COMPLIANCE
Goal: Strengthening tax compliance and mobilization of tax revenues, through simpler and more efficient processes and services that do not create an administrative burden and tailored approaches to key taxpayers.
PROGRAM III.2. CONSISTENT FIGHT AGAINST TAX EVASION AND SHADOW ECONOMY
Goal: Reducing tax evasion and the shadow economy, through improving mechanisms for early detection of irregularities, preventive actions, and consistent application of enforcement measures and sanctions.

PRIORITY IV: DIGITAL TRANSFORMATION
PROGRAM IV.1. TRANSITION INTO THE DIGITAL WORLD
Goal: Through the digitalization of all PRO functions, utilizing modern information and communication technology, and ensuring a secure and safe information system, transform the PRO into a flexible, efficient, effective, and service-oriented tax administration.
To download the Strategic Plan of the PRO, click here.